Actions of the Insured in case of motor claims

  1. Put alarm signaling lights on;

  2. Put alarm sign next to damaged car;

  3. Do not move the vehicle from place of motor accident and other items related to the accident before coming of arrival of GAI (police);

  4. If there is a traffic jam in result of the accident, you can move your vehicle only after drawing of sketch with fixing proper position of vehicles in the place of accident with presence of witnesses and writing down their full names, addresses and telephone numbers;

  5. Determine the reason of damage and prevent any further damages. Immediately apply to MIA Authority (GAI, police, fire inspection and other authorities depending on accident). Do not leave the place of accident before arrival of authority’s representatives. Telephone of GAI in c. Bishkek – 0312 530181;

  6. Write down full names, addresses and telephone numbers of witnesses;

  7. Take protocol of medical examination for determination of blood alcohol content;

  8. Transportation of damaged car can be made only after registration of the motor accident with representatives of GAI and getting their permission.

  9. It is required to notify the Insurer within 3 calendar days following the date of accident;

  10. In the case of the theft the Insured must immediately apply to MIA Authority and the Insurer. The Insured must provide the Insurer with registered documents (in the case of absence of such documents the custom document is to provided) and full set of original keys of the insured vehicle.

Measures taken to secure subrogation rights against guilty party

Please take all the measures to secure subrogation rights of the Insurer against the guilty party for recovery.

It is not allowed:

  • to give any suggestions to recover losses of the victim
  • to accept any offers from the third part to recover losses of insured vehicle
  • to admit any responsibilities in full or partially
  • to repair damaged car before estimation made by the Insurer 

In the case of police refusal in issuing police report the Insured must appeal against such refusal to the head of corresponding MAI department in writing within 24 hours.

Required documents

Detailed motor accident notification;

Claim form;

Resolution of MAI (traffic police) or court;

Sketch of an accident;

Protocol of traffic police;

Police certificate (in the case of the theft)

Protocol of medical examination for determination of blood alcohol content;

The copy of technical passport of the insured vehicle;

The copy of driving license;

The copy of authority or waybill;

Contact information of victim and guilty;

Photos of the damaged vehicle

Calculation for repairing expenses of the insured vehicle;

Invoices for repairing of the insured vehicle.

Please take all the measures to secure subrogation rights of the Insurer against the guilty party for recovery.

It is not allowed:

to give any suggestions to recover losses of the victim

to accept any offers from the third part to recover losses of insured vehicle

to admit any responsibilities in full or partially

to repair damaged car before estimation made by the Insurer

 

The above list of required documents can be varied due to type of an accident. Therefore please immediately notify the representative of the Insurer about an accident.